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Return policy

Jewelry Collection is dedicated to our customer service and providing the most positive shopping experience for all of our shoppers. If, for any reason, you are unsatisfied with your purchase, please contact to request a return. All items in original condition are returnable for refund within 7 Days of receipt.

We only accept returns in a new and unused state, in perfect condition, with all protective materials in place and tags and stickers attached to them. Jewelry Collection SF will not accept any return if the product shows signs of wear, has been used, or altered from its original condition in any way. 

You will be responsible for paying for your own shipping costs for returning your item. We recommend using an insured courier such as UPS or USPS. Jewelry Collection SF is not responsible for items that are damaged or lost in transit.

All returned items will be inspected upon arrival. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2 weeks. 


Send Returns to:

Jewelry Collection SF

440 Sutter Street

San Francisco, CA 94108

United States

For any inquiries: